W4SENIORS
Long-Term Care Ombudsman: resident rights and complaint help
United States
Find an advocate for concerns about nursing homes, assisted living and other long-term-care settings.
State Long-Term Care Ombudsman programs help residents of long-term-care facilities understand rights and work to resolve complaints involving health, safety, welfare and resident rights. The program operates in every state, the District of Columbia, Puerto Rico and Guam.
Who qualifies
Residents of nursing homes, board and care, assisted living and similar long-term-care settings, plus families and others seeking help for a resident.
How to access it
Use the official locator linked on the ACL page or call 800-677-1116 to find the local Ombudsman program. Explain the resident concern and ask how the program can assist.
Cost or fee
No charge to contact the public program.